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Business Primitives: Enabling Payment Lifecycles through Software

This paper by Ignacio Mas defines ‘business primitives’ as low-level operations from which higher-level, more complex operations can be constructed. It sets out to understand what most businesses in Kenya — the land of the ubiquitous M-PESA — do every day that could be simplified and reinforced through software. It focuses on potential functionalities related to payments and the management of payments.

Ignacio Mas
Ignacio Mas is a Senior Fellow at CEME at the Fletcher School. He has been deputy director at the Bill & Melinda Gates Foundation, has held senior telecoms jobs at Vodafone and Intel, and has been adjunct professor at the Business School at the University of Chicago. He holds a SB degree from MIT and a PhD from Harvard.

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